Meydan Grandstand, 6th floor, Meydan road, Nad Al Sheba, Dubai, U.A.E.
Frequently Asked Questions
Do you sell genuine spare parts for E-Ride Pro?
Yes, we stock genuine (OEM) parts for all E-Ride Pro models: brake pads, discs, suspension components, electrical parts, plastics, and more.
How do I know if a part fits my model?
Let us know your exact model and year, or contact us via the website — we’ll help you find the right compatible part.
Do you install the parts you sell?
Yes, our Dubai service center can install parts you’ve purchased — installation is charged separately unless included in a bundle or promotion.
Do you deliver spare parts across the UAE?
Yes, we ship spare parts across Dubai and other emirates. Small parts usually ship faster; larger components may take longer depending on availability.
What if the part I need is out of stock?
Contact us to place a pre-order — we’ll notify you as soon as the part is back in stock.
Can I return or exchange a part?
Return/exchange terms depend on the item’s condition and original packaging — please check our return policy with the sales team before purchasing.